Warmlines and text lines are usually staffed by peers with lived experience with mental illness and who are apart of the recovery community. Everyone needs someone to talk to once and a while, being able to pick up a phone or send a text to a person who understands can make a world of difference in your life when you need it. Please note that these warm lines are not meant for rapid medical response, in the event of an emergency dial 911 immediately.
A hotline is a number you dial when there is an immediate threat to your life or safety. The National Suicide Prevention Lifeline is an example of a crisis hotline. They are a network of crisis centers all across the country. They provide emotional support to people who are experiencing suicidal ideations or emotional distress. Most hotlines that give this type of support operate 24 hours a day, seven days a week. Hotlines are also often tied into systems that can dispatch first responders or a mobile crisis team to your location.
A warmline is a number you dial when you do not need immediate assistance, or for people whose need is not urgent. A warmline is an excellent option to call when you feel stressed out, depressed, lonely, or need to talk to someone. Warmlines often have specific hours of operation and some are run by volunteers. In Connecticut, we have warmlines staffed by people who have lived experience with mental health challenges. They are a fantastic resource if you are looking for a friendly ear or some good advice.
The newly created 988 suicide and crisis lifeline provides year round, 24 hour free confidential emotional support. This service became available to Connecticut residence on July 16, 2022. Learn more or connect at https://988lifeline.org/about
The system currently offers assistance in English and Spanish and uses Language Line Solutions to provide translation services in over 250 additional languages. Text and chat are also available, but are only in English at this time.
Teletypewriter (TTY) users either through their preferred relay service or by dialing 711 then 1-800-273-8255.
If you need emergency assistance, if you feel like hurting yourself or if you have been hurt by someone else call or text 911 immediately. A mental health crisis is considered a medical emergency, get help as quickly as possible!
We all reach out for help in various ways that are not necessarily face to face with another person. For some, a warm line or text line may be comfortable, for others, their choice could be a supportive online community. It is an unfortunate truth that the world is not a safe place for anyone, especially those who are hurt or venerable. Both men and women face sexual harassment online though women experience this nearly three times more often. If you choose to seek support in an online community or forum, we would like to direct you to a blog entry on VPNmentor.com entitled, “The Empowering Internet Safety Guide for Women.” This resource provides valuable insight on how to better protect yourself in the online world and how to avoid harassment on social media sites.
This comprehensive guide was created by women for women and offers tips on avoiding harassment and abuse on several different platforms including, Facebook, Twitter, Instagram, SnapChat, LinkedIn, and online dating sites.
Location: State Wide Access
Connecticut Alliance to End Sexual Violence is a statewide alliance of individual sexual assault crisis programs. The Alliance works to end sexual violence through victim assistance, community education, and public policy advocacy. The mission of Connecticut Alliance to End Sexual Violence is to create communities free of sexual violence and to provide culturally affirming, trauma-informed advocacy, prevention, and intervention services centered on the voices of survivors. The Alliance envisions and hopes to create a world in which everyone believes sexual violence is a preventable problem and actively plays a role in ending it.
The Rowan Center
1111 Summer Street, Suite 202
Stamford, CT 06901
Rape Crisis Center of Milford
70 West River Street, Milford, CT 06460
Sexual Assault Crisis Center of Eastern Connecticut
Willimantic Office: 860-456-3595
P.O. Box 24, 90 South Park Street, Willimantic, CT 06226
New London Office:
78 Howard Street, 2nd Floor, New London, CT 06320
Susan B. Anthony Project
179 Water Street, Torrington, CT 06790
Safe Haven of Greater Waterbury
29 Central Avenue, P.O. Box 1503
Waterbury, CT 06721
Women and Families Center
Meriden Office: 203-235-9297
169 Colony Street, Meriden, CT 06451
New Haven Office: 203-235-9297
142 Temple Street – Suite 206, New Haven, CT 06510
Guilford Office: By appointment only
705 Boston Post Road Suite 3C, Guilford, CT 06437
Middletown Office: By appointment only
100 Riverview Center – Suite 308, Middletown, CT 06475
The Center for Empowerment and Education
2 West Street, Danbury, CT 06810
The Center for Family Justice
753 Fairfield Avenue, Bridgeport, CT 06604
YWCA New Britain, Sexual Assault Crisis Service
New Britain Office: 860-225-4681
19 Franklin Square, New Britain, CT 06051
75 Charter Oak Avenue, Hartford, CT 06106
Capitol Region Mental Health Center
Mon. thru Fri. 1pm to 4pm
Sat. and Sun. 9:30am to 6:00 pm
Location: Hartford, CT
Center for Family Justice: The Center for Family Justice breaks the cycle of abuse and violence – domestic, sexual and child – by providing services that create hope, restore lives and drive social change through education and community collaboration.
Center for Family Justice DV Hotline: 203-384-9559
Center for Family Justice Sexual Assault Hotline: 203-333-2233
Center for Family Justice Civil Court Advocate: 203-579-7211
Location: Bridgeport, CT
Satellite Offices (walk in or call main number for appointment)
Fairfield: Fairfield Senior Center, 100 Mona Terrace
Monroe: Town Hall, 7 Fan Hill Road
Phone: 203-452-2800 ext. 1177
Trumbull: 121 Old Mine Road
Stratford: Town of Stratford Community Services, Birdseye Municipal Complex,
Community Warmline – 203-732-2004
Mon. to Thurs. 6pm to 10pm – Sat. and Sun. 6pm to 11pm
Location: Ansonia, CT
COPLINE.org: We are dedicated to our callers and “Cops understand Cops” is not just a catch phrase. Our listeners have been exposed to the rigors of the Law Enforcement profession and our volunteers may have experienced similar situations involving stress, cumulative trauma and PTSD. It is because of this understanding that we want to answer every officer’s call.
CT Problem Gambling Helplines: The Problem Gambling Helplines are toll-free services offering confidential assistance 24 hours a day. The Helplines can answer questions and provide referrals to clinicians across the state with expertise in problem gambling; they also offer referrals to Gamblers’ Anonymous or Gam-Anon meetings.
1-888-789-7777 or 1-800-346-6238
CTSafeConnect.com: Safe Connect is a project of the Connecticut Coalition Against Domestic Violence (CCADV) that was developed as a way to make it easier for victims of domestic violence to access information, resources and assistance. It is our goal to remove barriers. People contact Safe Connect for themselves or someone else they care about. Some have questions about their relationships and just want to talk. We take your lead, offering information, options, and possible outcomes.
CT Safe Connect offers a 24/7 crisis hotline for survivors of domestic violence, call 888-774-2900
Gam-Anon® serving the community of international meetings of the Gam-Anon Family Groups. Gam-Anon has created this website to provide information for the general public and professional community about problem (compulsive) gambling and its financial and emotional effects on the gamblers’ families and loved ones.
Connecticut Hotline – 855-222-5542
Meetings in Bethe, Enfield, Middletown, & Milford, CT
GamTalk: This is a self help online community of supportive people helping others with gambling issues. Our chat rooms are safe spaces for you to engage in real time chat with other members of the GamTalk community.
Location: Statewide / Online Resource
Gamblers Anonymous: is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem. The only requirement for membership is a desire to stop gambling. There are no dues or fees for Gamblers Anonymous membership.
Connecticut Hotline Number: 855-2CALLGA (855-222-5542)
Guiding Path Warmline – 860-482-1783 or 1-800-314-2680
5pm to 10pm 7 days a week
Location: Torrington, CT
Institute on Aging – Friendship Line: is the only accredited crisis line in the country for people aged 60 years and older, and adults living with disabilities. We also make on-going outreach calls to lonely older adults.
While there are other organizations that respond to the needs of people who may be contemplating suicide, none provides the type of services that IOA’s Friendship Line offers to respond to the public health problem of suicide among the elderly. Knowing that older people do not contact traditional suicide prevention centers on a regular basis even if they are considering suicide, we created the only program nationwide that reaches out to lonely, depressed, isolated, frail and/or suicidal older adults. Our trained volunteers specialize in offering a caring ear and having a friendly conversation with depressed older adults.
Location: Statewide Access: Call Toll Free 24-hour 1-800-971-0016
Interval House is Connecticut’s largest domestic violence agency. We represent 24 towns and cities and our clients come from each and every one of those towns. Our 20-bed safe house provides services for abused women and children 24-hours-a-day, 365-days a year.
Interval House has both an English and a Spanish-speaking staff. We also have a telephone translation service allowing staff to communicate with callers and clients in many languages.
24 HOUR CRISIS HOTLINE: 860-527-0550
LINEA DE CRISIS (SPANISH): 844-831-9200
Join Rise Be: A statewide, peer-run initiative for young people in Connecticut. We share our experiences to influence change at the local, regional, and state levels. We connect with our peers and community partners to reduce discrimination against young people. We cultivate the belief that recovery is possible and we all have the capacity to achieve success.
The Statewide Young Adult Warmline is a phone-based peer support line.
7 Days a Week 12noon – 9PM 1-855-6-467-3669
Location: New Britain, CT
Kids In Crisis: provides emergency shelter, crisis counseling, and community education programs for children of all ages and families facing crisis. Crisis can can include domestic violence, mental health concerns, homelessness, substance abuse, economic difficulties, and other critical challenges.
The Kids In Crisis Helpline is staffed 24 hours a day with trained Crisis Counselors, and provides free, confidential phone and face-to-face intervention, counseling, and referrals. Since its founding in 1978, Kids In Crisis has provided vital 24-hour services to more than 148,000 children and teens, and their families. Providers, educators, community members, and family members are encouraged to call the 24-hour helpline: 203-661-1911 for support.
Location: Cos Cob, CT
National Domestic Violence Hotline at 1−800−799−7233 or TTY 1−800−787−3224
We answer the call to support and shift power back to people affected by relationship abuse. We conduct our work with compassion and in the spirit of inclusion, and we meet all individuals with respect and without judgment.
Location: State Wide Access
National Human Trafficking Hotline is a national anti-trafficking hotline serving victims and survivors of human trafficking and the anti-trafficking community in the United States. The toll-free hotline is available to answer calls from anywhere in the country, 24 hours a day, 7 days a week, every day of the year in more than 200 languages. Call 1-888-373-7888 (TTY: 711) – Text 233733 – Live Chat
Location: State Wide Access
National Runaway Safeline: The National Runaway Safeline (NRS) is here to listen whether you are thinking of running away or already have. Our services are confidential and nonjudgmental. NRS serves as the national communication system for runaway and homeless youth.
1-800-RUNAWAY or 1-800-786-2929
National Suicide Prevention Lifeline (Deaf or Hard of Hearing): Our network of crisis centers offers many services for people who are deaf and hard of hearing, including veterans. If you are hard of hearing, you can chat with a Lifeline counselor 24/7 by:
Video relay Service – Dial 800-273-8255
TTY – Dial 800-799-4889
Voice/Caption Phone – Dial 800-273-8255
Text with a Veterans Crisis Line responder – Send a text message to 838255
There are also chat services online through their website, Click the link above to access these services.
National Suicide Prevention Lifeline (SPANISH) Lifeline de prevención de suicidio: Lifeline ofrece 24/7, gratuito servicios en español, no es necesario hablar ingles si usted necesita ayuda.
Cuando usted llama al número 1-888-628-9454, su llamada se dirige al centro de ayuda de nuestra red disponible más cercano. Tenemos actualmente 150 centros en la red y usted hablará probablemente con uno situado en su zona. Cada centro funciona en forma independiente y tiene su propio personal calificado.
Cuando el centro contesta su llamada, usted estará hablando con una persona que le escuchará, le hará preguntas y hará todo lo que esté a su alcance para ayudarle.
Ubicación: Acceso a todo el estado
Network Against Domestic Abuse Of North Central Connecticut, Inc.: The Network assists families and individuals who have experienced domestic and intimate partner violence. We educate to promote healthy relationships, and advocate for safer communities. The Network leads North Central Connecticut in preventing domestic abuse and fostering, healthy, violence-free relationships.
We operate a 15 bed confidential safe home in an undisclosed location for women and children who have been victims of domestic violence. We make all efforts to be sure you and your family feel safe and secure, and offer free counseling services to you and your children.
24-HOUR HOTLINE (860)763-4542
Location: Enfield, CT
Prudence Crandall Center has been a leader in our state’s efforts to reduce the devastating impact of domestic violence in the lives of victims, their children, and our community. Today PCC is one of only a few programs in the country offering the full spectrum of shelter, housing and support services needed to offer practical, long-term solutions to the challenges faced by victims, helping them heal and move forward to safe, self-sufficient lives, free of violence. We also provide professional trainings, prevention programs for youth, and outreach to raise awareness, reach victims in need, and prevent violence in the future. Through all of our programs and services, we touch the lives of 8,000 adults and children each year throughout our region and state.
Our shelter home includes individual bedrooms, a common living room, a large kitchen and dining area, laundry and health facilities, a children’s playroom, teen resource room, and playground. There is a separate space for male victims and/or families with older adolescent males, as needed, to ensure these victims remain connected to essential services while respecting the privacy needs of all clients.
24-Hour Emergency Helpline: 1-888-774-2900 or 1-860-225-6357
Location: New Britain, CT
REACH Warmline (Resources Encouragement And Caring Hearts)
6pm – 10pm; 7 days a week
Location: Manchester, CT
SAMHSA’s Disaster Distress Helpline provides crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
The Disaster Distress Helpline is a 24/7/365 national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call or text to connect with a trained crisis counselor.
Text: TalkWithUs to 66746
Location: National Resource
Self Harm Hotline: 1-800-DONT CUT (1-800-366-8288) is run by the S.AF.E. Alternatives treatment program, this hotline provides help and information for those who may be struggling with self injury.
Location: National Hotline
Soundview Warmline – 1-800-921-0359
5pm to 10pm 7 days a week
Location: Bridgeport, CT
The Crisis Pregnancy Center: is a Christian Prolife Center that assists women to make life-affirming decisions by helping them to make plans to keep and parent their babies, or to make an adoption plan by providing them with compassionate and loving emotional, physical and spiritual support.
24 Hour Hot-Line 800-395-Help (800-395-4357)
Location: Unionville, CT
Services we offer:
24 Hour Hot-Line 800-395-Help (800-395-4357) – Free Pregnancy Tests – Counseling and Support – Prenatal Guidance – Information on Community Resources and Government Assistance – Maternity Clothes – Medical Care – Ongoing Personal Counseling – Referral for Adoption – Baby Furnishing & Clothes – Postnatal Guidance – Support Groups – Planning Mother and Baby’s Future – Help for the Woman Who Has Had an Abortion
The CT Quitline is a telephone help line offered free of charge that provides cessation counseling, quitting information, answers to your questions, and support you need while quitting. When you call, your call will be answered by one of our Quit Coaches who are professionally trained to help you quit tobacco. This line is open 7 days a week 24 hours a day. English, Spanish, and other language speaking coaches are available.
For the hearing impaired – TTY number is 1-877-777-6534
The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning youth. The Trevor Support Center is a place where LGBTQ youth and their allies can find answers to frequently asked questions, and explore resources related to sexual orientation, gender identity and more! Remember, if you need immediate support or help, Trevor’s counselors are just a phone call, chat, or text away. You are not alone.
TrevorLifeline — A crisis intervention and suicide prevention phone service available 24/7 at 1-866-488-7386
TrevorText — Text “START” to 678678. Standard text messaging rates apply. Available 24/7/365.
TrevorSpace — An online international peer-to-peer community for LGBTQ young people and their friends.
Trevor Support Center — Where LGBTQ youth and allies can find answers to FAQs and explore resources related to sexual orientation, gender identity and more.
Location: State Wide Access
Trans Lifeline is a national trans-led 501(c)(3) organization dedicated to improving the quality of trans lives by responding to the critical needs of our community with direct service, material support, advocacy, and education. Our vision is to fight the epidemic of trans suicide and improve overall life-outcomes of trans people by facilitating justice-oriented, collective community aid.
The Hotline: 877-565-8860
Listed hours: 10am to 4am with off hour availability based on volunteer staffing
Women’s Center: has been a safe haven as the sole provider of services to victims of domestic and sexual violence in the Northern Fairfield and Southern Litchfield County areas.
Our free and confidential services are available 24 hours a day, 7 days a week, 365 days a year. The Center’s key areas of focus include emergency shelter and support services, counseling and advocacy, crisis intervention, and community education, primary prevention and training.
Domestic Violence Hotline: (203) 731-5206
Sexual Assault Hotline: (203) 731-5204
Location: Danbury, CT
The Women and Families Center is committed to promoting equity and improving quality of life through services that foster empowerment and independence. Sexual Assault Crisis Services(SACS) Sexual Assault is NEVER the victim’s fault, NO MATTER what the circumstances. We offer support services to victims of sexual violence and their loved ones. Do not feel that you are alone and know your rights.
24 hour sexual assault crisis hotline 1-888-999-5545 (English)
24 hour sexual assault crisis hotline 1-888-568-8332 (En Español)
WFC’s Direct SACS Hotline: 203-235-4444
Women for Sobriety, Inc., is a non-profit organization dedicated to helping women discover a happy New Life in recovery from Substance Use Disorders. Founded in 1975, the WFS New Life Program is based on thirteen Acceptance Statements which encourage emotional and spiritual growth. WFS has certified moderators and chat leaders leading mutual support groups online and in person, as well as phone volunteers available for one-on-one support. Any woman seeking an abstinent New Life is welcome to join WFS, and all expressions of female identity are welcome.
Location: Check site for meeting locations HERE.